1. About Us
Vault Seven TCG is a UK-based retailer specialising in Pokémon Trading Card Game products, including sealed products, singles, accessories and collectibles.

Business Name: VaultSevenTCG

Email: vaultseventcg@outlook.com

Website: www.vaultseventcg.com

2. Acceptance of Terms
By placing an order through our website, you confirm that:

3. Products
We aim to ensure all product descriptions, images and pricing are accurate.

However:

4. Pricing
All prices are shown in GBP (£).

We reserve the right to:

If this happens, you will receive a full refund.

5. Orders
Your order is only accepted once you receive a dispatch confirmation email.

We reserve the right to refuse or cancel orders where:

6. Payment
We accept secure payments through our approved payment providers.

Orders will not be dispatched until payment has cleared.

7. Shipping

We aim to dispatch orders within the timeframe stated on our website.

Delivery estimates are not guaranteed.

We are not responsible for delays caused by:

Risk passes to the customer once the parcel has been delivered.

8. Lost or Delayed Parcels

If your parcel has not arrived:

9. Returns

Under UK Consumer Contracts Regulations, you have the right to cancel eligible orders within 14 days of receiving your goods.

Returned items must:

The customer is responsible for return postage unless the item is faulty or incorrect.

10. Trading Card Products

Trading card products involve an element of chance.

We cannot guarantee:

Purchasing sealed products means you accept this random nature.

Products cannot be returned simply because desired cards were not obtained.

11. Single Cards

Unless otherwise stated, all single cards are supplied in the condition stated within the listing.

Card condition is assessed using our own grading standards.

Minor differences in opinion regarding condition do not automatically qualify for a return.

12. Pre-Orders

Pre-order items are charged at the time of purchase.

Release dates are determined by the manufacturer and may change.

If release dates change, we will dispatch your order as soon as stock becomes available.

If your order contains both:

your order may be held until all products are available unless separate shipping has been selected.

13. Product Allocation

In rare circumstances where suppliers reduce our allocation, we reserve the right to:

Customers will receive a full refund for any cancelled items.

14. Damaged Packaging

We cannot guarantee mint outer packaging.

Minor imperfections including:

do not qualify as damaged products.

If a product itself is damaged, please contact us within 48 hours of delivery.

15. Fraud Prevention

To protect both customers and ourselves, additional verification may be requested before dispatching certain orders.

Orders suspected of fraudulent activity may be cancelled.

16. Intellectual Property

All website content including:

belongs to [Your Store Name] unless otherwise stated.

Content may not be copied or reproduced without written permission.

Pokémon is a registered trademark of Nintendo, Game Freak and Creatures Inc. We are an independent retailer and are not affiliated with or endorsed by The Pokémon Company.

17. Limitation of Liability

To the fullest extent permitted by UK law, we shall not be liable for:

Nothing in these Terms excludes liability where it would be unlawful to do so.

18. Privacy

Please read our Privacy Policy to understand how we collect and process your personal information.

19. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

The latest version will always be available on this website.

20. Governing Law

These Terms & Conditions shall be governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email: vaultseventcg@outlook.com

Website: www.vaultseventcg.com

1. About Us Vault Seven TCG is a UK-based retailer specialising in Pokémon Trading Card Game products, including sealed products, singles, accessories and collectibles.

Business Name: VaultSevenTCG

Email: vaultseventcg@outlook.com

Website: www.vaultseventcg.com

2. Acceptance of Terms By placing an order through our website, you confirm that:

You are at least 18 years old or have permission from a parent or guardian.

You agree to these Terms & Conditions.

All information you provide is accurate and complete.

3. Products We aim to ensure all product descriptions, images and pricing are accurate.

However:

Images are for illustration purposes only.

Packaging artwork may vary between print runs.

Manufacturers may change product packaging without notice.

Colours may appear different depending on your device.

4. Pricing All prices are shown in GBP (£).

We reserve the right to:

Change prices at any time.

Correct pricing errors.

Cancel orders affected by genuine pricing mistakes.

If this happens, you will receive a full refund.

5. Orders Your order is only accepted once you receive a dispatch confirmation email.

We reserve the right to refuse or cancel orders where:

Stock is unavailable.

Payment cannot be authorised.

Fraud is suspected.

Incorrect pricing has occurred.

6. Payment We accept secure payments through our approved payment providers.

Orders will not be dispatched until payment has cleared.

7. Shipping

We aim to dispatch orders within the timeframe stated on our website.

Delivery estimates are not guaranteed.

We are not responsible for delays caused by:

Royal Mail

Couriers

Customs

Severe weather

Industrial action

Risk passes to the customer once the parcel has been delivered.

8. Lost or Delayed Parcels

If your parcel has not arrived:

Please contact us.

We may ask you to wait the courier's recommended timeframe before opening an investigation.

Replacement or refunds will be processed once the courier's investigation is complete where applicable.

9. Returns

Under UK Consumer Contracts Regulations, you have the right to cancel eligible orders within 14 days of receiving your goods.

Returned items must:

Be unopened

Be unused

Be in their original condition

Include all original packaging

The customer is responsible for return postage unless the item is faulty or incorrect.

10. Trading Card Products

Trading card products involve an element of chance.

We cannot guarantee:

Specific cards

Pull rates

Rarity

Alternate arts

Hits

Chase cards

Purchasing sealed products means you accept this random nature.

Products cannot be returned simply because desired cards were not obtained.

11. Single Cards

Unless otherwise stated, all single cards are supplied in the condition stated within the listing.

Card condition is assessed using our own grading standards.

Minor differences in opinion regarding condition do not automatically qualify for a return.

12. Pre-Orders

Pre-order items are charged at the time of purchase.

Release dates are determined by the manufacturer and may change.

If release dates change, we will dispatch your order as soon as stock becomes available.

If your order contains both:

Pre-order items

In-stock items

your order may be held until all products are available unless separate shipping has been selected.

13. Product Allocation

In rare circumstances where suppliers reduce our allocation, we reserve the right to:

Reduce quantities

Cancel affected orders

Customers will receive a full refund for any cancelled items.

14. Damaged Packaging

1. About Us
Vault Seven TCG is a UK-based retailer specialising in Pokémon Trading Card Game products, including sealed products, singles, accessories and collectibles.

2. Acceptance of Terms
By placing an order through our website, you confirm that:

3. Products
We aim to ensure all product descriptions, images and pricing are accurate.

4. Pricing
All prices are shown in GBP (£).

5. Orders
Your order is only accepted once you receive a dispatch confirmation email.

6. Payment
We accept secure payments through our approved payment providers.